At Nyiko Digital, we prioritize the privacy and security of our clients’ personal and financial information. We are committed to maintaining the highest standards of data protection and transparency to ensure that our clients’ data is handled securely and responsibly. This Consumer Data Protection Policy outlines how we collect, use, store, and protect your data when you access or use our services.
1. Information We Collect
When you interact with our website or use our digital marketing services, we may collect the following types of information:
- Personal Information: This includes your name, contact details (email, phone number), billing address, and any other personal details you provide when registering for our services or subscribing to a plan.
- Payment Information: If you make payments online, we collect your payment details, such as credit card or debit card information, billing information, and transaction history.
- Usage Data: This includes information about your interaction with our website and services, such as your IP address, browser type, device information, and other data related to your use of our digital platforms.
2. How We Use Your Information
We collect and use your personal data for the following purposes:
- To process your payments and provide the digital marketing services you have selected.
- To communicate with you about updates, promotions, and account-related information.
- To improve our services and website functionality through analytics and customer feedback.
- To ensure compliance with applicable laws and regulations and prevent fraudulent activities.
3. How We Protect Your Data
We use advanced security measures to protect your personal and payment information from unauthorized access, alteration, or disclosure. These measures include:
- Encryption: Your sensitive data, such as payment information, is encrypted during transmission via secure connections.
- Secure Storage: We store your personal data in secure servers that are protected by firewalls and other security technologies.
- Access Control: Only authorized personnel have access to your personal information, and they are trained to handle it securely.
4. Sharing of Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third-party service providers under the following circumstances:
- Service Providers: We may share your data with companies that provide services necessary for the operation of our business, such as payment processors, web hosting providers, and customer support services. These providers are required to comply with strict data protection standards.
- Legal Compliance: We may disclose your data to comply with legal obligations or in response to lawful requests by public authorities.
5. Your Rights
As a client, you have the following rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You have the right to request the deletion of your data, subject to certain legal obligations.
- Opt-Out: You may opt out of receiving marketing communications from us at any time.
To exercise any of these rights, please contact us at info@nyikodigital.co.za
6. Retention of Data
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including complying with legal and accounting requirements.
7. Changes to This Policy
We may update this Consumer Data Protection Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the updated policy will be effective immediately upon posting.
8. Contact Us
If you have any questions or concerns about how we handle your personal data, please contact us at:
Nyiko Digital
Email: info@nyikodigital.co.za
Phone: 0781661784
Website: www.nyikodigital.co.za
By using our services, you agree to the terms outlined in this Consumer Data Protection Policy.